Skip to content
Set up first. Test your service. Pay when you’re ready.
View Plans

IPTV Setup on Android TV

Choose a television-compatible player for Android TV and verify the controls work with a remote.

Android Tv Setup

Check your device first

An Android phone app is not automatically designed for Android TV. Check the app listing for the intended television device and confirm that its controls can be used without a touchscreen. Record the device model and software version for support.

Install and add the service

Use the official app store or the developer’s verified distribution instructions. Add the service using the login method supplied by support. If the app asks for a playlist, do not put an account server address into that field unless the instructions specifically match.

Test the complete experience

Test remote navigation, favourites, programme guide and a representative set of live and on-demand items. If a feature works on a phone but not the TV, compare the app versions and device support rather than assuming the account is wrong.

When setup does not work

First identify whether the issue is login, catalogue loading or playback. Compare the latest details from support with the fields in the player, including accidental spaces and the chosen login method. Try a second channel to learn whether one item or the whole service is affected.

Check that another screen is not already using your simultaneous connection allowance. Restart the player once and note the result. Avoid deleting a working account or factory-resetting the device until simpler checks have been tried.

Prepare a useful support message

Include the exact device model, software version, player name and error wording. Explain whether other apps reach the internet and whether all channels fail. If you send a screenshot, hide personal information, passwords and private playlist URLs.

Reply to your existing service email so the setup history stays together. Confirm your preferred channels and important player features before arranging payment. Successful login alone is not the end of the test.

Related guides